Privacy Policy

Klema Creative Agency ("Klema Creative," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have regarding your information when you visit klemacreative.com, submit a form, or communicate with us by phone, SMS, or email.

Information We Collect

We collect personal information that you voluntarily provide when you request an audit, contact us, or engage our services. This includes:

• Your name
• Phone number (mobile and landline)
• Email address
• Business name, trade, and service area
• The content of any messages you send us (form submissions, SMS, email, or call notes)
• Basic website analytics data such as IP address, browser type, pages visited, and referring site

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the audit or service you requested
• Send you account, appointment, and service-related messages by phone, SMS, or email

Who We Share Your Information With

We do not sell your personal information. We share your data only with service providers strictly necessary to run our business, such as:

• Cloud hosting, analytics, and CRM tools used to manage your inquiries and project files.
• Professional advisors or authorities when required by law or to protect our legal rights.

SMS Messaging Terms

By submitting a form on this website or otherwise providing your mobile number, you agree to receive SMS messages from Klema Creative related to your inquiry, appointments, audits, and service updates. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any text message from us. Reply HELP for help. See our full SMS Terms of Service for the types of messages you may receive and all messaging details. Questions? Reach us at tamaya@klemacreative.com or (210) 974-9386.

SMS Communications & Mobile Information Sharing

By providing your phone number and opting in via our forms, you consent to receive recurring text messages from Klema Creative for customer service, appointment reminders, audit follow-ups, marketing, and promotional purposes. Message frequency varies. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Reply HELP for assistance, or contact us at tamaya@klemacreative.com or (210) 974-9386.

Klema Creative does not share or sell SMS opt-in information, mobile phone numbers, or any data collected through SMS for the purpose of SMS to any third parties or affiliates. No Mobile Information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of personal information exclude mobile opt-in data and consent. This information will not be shared with any third parties.

Categories of SMS information collected may include phone number, opt-in status, and message engagement data (delivery, replies, opt-outs). This information is used solely to deliver the SMS service you opted into and to maintain compliance with applicable telecommunications regulations.

If you have questions about our SMS practices or want to request deletion of your mobile information, contact us at tamaya@klemacreative.com.

Cookies and Analytics

We use cookies and similar technologies to understand how visitors use our website and to improve site performance. You can disable cookies in your browser settings, though some parts of the site may not function correctly.

Data Retention and Security

We keep your personal information only as long as needed to provide our services, meet legal obligations, and support our business records. We use reasonable administrative, technical, and physical safeguards to protect your information, though no system is completely secure.

Your Rights

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time. To make a request, email us at tamaya@klemacreative.com.

Children's Privacy

Our services are intended for business owners and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated through the website or by direct notice where appropriate.

Contact Us

Questions about this Privacy Policy or our data practices? Contact: